Question 1

What is Precision?

Accepted Answer

We're a logistics and project coordination company focused on home improvement installations. We work directly with homeowners — and with manufacturers, retailers, and suppliers who sell products but don't maintain their own installation networks — to simplify the process from product selection and pricing through scheduling, installation, communication, and ongoing support. The model is built around clear pricing, qualified professionals, proactive communication, and client benefit programs.

Question 2

How much does a project typically cost?

Accepted Answer

Product selection drives the investment more than labor does. Installation costs stay relatively consistent, while style, size, material, glass package, color, and options can move the total significantly. As a rough example, replacing three windows can range from roughly $900 to $7,000+ depending on specifications. If you have a target budget, share it — we can usually recommend options that align with your goals.

Question 3

Can I purchase products without installation?

Accepted Answer

Yes. If you already have an installer or are managing the project yourself, we can source products through our manufacturer and supplier network without requiring installation services. Manufacturer warranties vary by product and brand, and we're happy to help you understand coverage and navigate the warranty process when needed.

Question 4

Do you handle permits and HOA requirements?

Accepted Answer

Yes. When permits are required, we coordinate the permitting process and confirm the project complies with local requirements. For HOA approvals, we provide product specifications, drawings, color selections, and other supporting documentation for your submission. HOA approval requirements and timelines vary by community.

Question 5

How will I receive updates about my project?

Accepted Answer

You decide. We tailor communication to your preferences — phone, text, email, or any combination. Some clients want updates at every step; others prefer to hear from us only at key milestones. We'll set a communication plan that fits how you like to work.

Question 6

How far in advance do we schedule?

Accepted Answer

Your installation date is assigned at the time of contract signing, so you'll leave the purchase with a date in hand. We call to confirm once your product arrives, and if manufacturer delivery or our schedule shifts we'll reach out directly to reset expectations.

Question 7

What about lead-safe testing?

Accepted Answer

We take safety seriously. Where regulations require it, testing is performed and results are provided. If you'd like testing completed during the quoting process, we can arrange it for a fee that's fully credited toward your project if you move forward.

Question 8

Do you offer financing?

Accepted Answer

Yes. Many home improvement financing programs build extra cost into the project price. Our financing partners connect you directly with lenders, which keeps pricing transparent while giving you flexibility in how you pay.

Question 9

What happens if there's an issue after installation?

Accepted Answer

Our relationship doesn't end at project completion. If a concern arises, we'll inspect it, identify the appropriate solution, and coordinate any service or warranty support that's needed.

Question 10

What is your warranty?

Accepted Answer

Every installation includes our 7-year labor warranty at no additional cost across all installed products, alongside the applicable manufacturer product warranties. We also offer free inspections to support long-term satisfaction.

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